You can check for this by following these steps:. If that doesn't work, could you try restarting your PC? If that doesn't help, try a clean reinstall of the app. If you're still having trouble, can you make sure that your device and app are up to date which should be after the clean reinstall? I've tried restarting my PC, doing a clean reinstall and they don't work. Also, there is no option saying Offline Mode on it.
I clicked on the 3 dots in the top left and then clicked on file, but nothing such as Offline Mode is there. I'm not sure if I'm blind and not seeing something ridiculously obvious or if there actually is a problem. I've been having the same issue for the last week or two. Most days for hours at a time Spotify makes this 'offline' claim. The PC is not offline, the installation is fresh, the cache has been cleared.
It's a bug. Stop trying to dump the problem on users' networks or 'configurations'. Telling everyone to reinstall or restart got old for this problem 5 years ago. I don't have a different network connection, but for some reason when I unplug my ethernet cable, it says I'm online, but when I plug it back in, it puts me back offline.
I need to have the cable plugged in, as from the part of my house that I use my laptop, if i don't have it plugged in, the Wifi fluctuates way too much.
If I have it plugged in, it's perfect. Everything is on the same network. With the same DNS settings. The same default gateway. Everything is identical. I have reinstalled, rebooted, cleared caches, logged out, logged back in more times than I care to count, yet I am still told that I have "no internet connection". This has been a problem since - just look at the forums. See screenshot of me typing this post, with Steam online in the background, Discord online to the right, but Spotify "offline".
I have the same problem, when open the Spotify Desktop APP it goes online, then offline and then online And Spotify is not saying anything else besides "their solution" LOL. Accepted Solutions. Hey Jikosei. In the meantime, try logging out of your Spotify account and logging back in to see if it helps. Keep us posted. Thank you for the advice! I'll try that the next time! I also have Samsung galaxy S8. I have exactly the same issue with my galaxy s6. My actions above only temporarily solved the issue as does force stop on the app.
Post Reply. Let's introduce ourselves! It does this every couple of minutes and is driving me crazy. If your downloaded songs for offline streaming vanish, then you can upgrade Spotify. Part 2. How to Fix Spotify Songs Disappeared?
The users have no power to control the downloaded songs because of DRM. That is to say , Spotify Premium "rent" music for offline streaming, but once it is overdue, the Spotify songs will disappear. Sale www. It has been like this for a week and a half.
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I'd love to help! Best Regards, hezorg. Based on all the troubleshooting you've tried, it sounds like it might be an issue with your device. The only troubleshooting steps you haven't yet tried that I would recommend are the following:. I recognize that both of those steps are highly inconvenient and I'm really sorry I have nothing easier to suggest.
Now, I recommend that you try a clean reinstallation of the app. It's different than the fast reinstallation, so I recommend that you take a look at this article and follow the steps. After that, let me know if the issue was solved or wasn't.
When iPhone switch from wifi to mobile data spotify turns on offline mode. Only restart the iPhone helps but only for hours. Rest apps works fine. I tried reinstall the app, log off, restart iPhone setting. Spotify still does not work. I have tried: Uninstalling and reinstalling Logging out and back in several times I have the Premium Student plan and a Samsung Note Hey there folks,. Our tech teams have looked into this, but weren't able to reproduce it.
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